We have been unable to electronically verify your ID, please upload the following:

- a copy of your ID Card (front and back) or Passport as proof of identity

- a recent utility bill (no older than three months) as proof of address

 This will allow us to verify your identity in compliance with the conditions of our license.

Supported file types include .gif .jpg .jpeg .png .tif .tiff with the file size not exceeding 5MB. You can scan your document or take a picture with your phone. Please make sure the whole ID is fully visible, focused and in color. Please contact our Customer Support team via Live Chat or email [email protected] if you have any questions.